When you need an AC repair performed in Mason, OH, you can trust Wingate Heating, Cooling & Plumbing to get it done right. Regardless of the type of cooling unit you have in this Warren County city, our technicians have the skills to work on it. The crew from Wingate has more than 50 years of experience to use when performing an AC repair in Mason. We promise to give each task our complete attention to ensure that everything is done right the first time. All of the small details will be handled in a highly professional manner.
We’ve earned a reputation for:
Putting customers’ needs first
Having friendly staff members
Maintaining open lines of communication
Responding to service requests quickly
Mason’s Skillful AC Repairs
Faulty air conditioners can stop blowing cold air or may start to make strange noises. Cooling systems that aren’t working properly lose their energy efficiency and can cause a drastic increase in your energy bills. Regardless of the problem that your system is having, we can take a look at it. Technicians from Wingate Heating, Cooling & Plumbing will be able to determine the cause of any problem in Mason. You’ll be given a detailed cost estimate to review and approve before we get started.
Focus is put on:
Arriving at appointments on time
Being friendly and respectful
Keeping customers’ property protected
Leaving a spotless work area
If we need to replace anything in your air conditioner, we’ll use high-quality parts. Our technicians pledge to work in a meticulous manner and will never cut corners with their workmanship. You can rely on all of our results to stand the test of time.
Schedule Air Conditioning Service Today
The NATE-certified technicians from Wingate Heating, Cooling & Plumbing are prepared for projects simple and complex in Mason. Our company is EPA-certified, and we keep our team current with the air conditioning industry. We’ve been named a TempStar Top Elite Dealer. It’s the goal of Wingate Heating, Cooling & Plumbing to exceed the expectations of our customers by making every AC repair in Mason go smoothly. We’ll arrive dressed in the company uniform, and we’ll be driving fully stocked company vans. Our technicians will have all of the proper tools needed to complete a repair efficiently and properly.
Our team can also assist with air conditioning maintenance and installations. We can also provide many other services, including heating repairs, plumbing, and electrical services. To learn more about our work as an air conditioning service provider in Mason, call Wingate Heating, Cooling & Plumbing today.
We’ve Pulled Away From the Competition
I recently had Wingate out to my house for a furnace check-up as part of their annual Maintenance Plan. (the plan is only $9.99 a month and includes a ton of great incentives) Prior to the appointment, I received multiple reminders with detailed information, including a picture of who was going to be at my home. Alex called to let me know he was about 10 minutes out, asking if the timing was still convenient for me ... and even asked about any pets to be aware of, or young children who may be napping! Extremely thoughtful. When he arrived he had a new trainee with him, Robbie. They were both exceedingly professional, courteous, and knowledgeable. They performed the furnace inspection in a very timely manner and reviewed every possible next step with me regarding maintenance, cleaning and part-replacement options ... with no high pressure. Perfect job.A+ service and highly recommend!
This was my first time ever needing a plumbing service and Wingate did such a fantastic job! For starters, they were able to set me up with an appointment very quickly and kept me up to date in the lead up to my appointment. The service technician, Ty, provided excellent customer service. He clearly explained every step of the process and all of my different options to remedy my issue while answering any questions I had. After the service, I got a bag of caramels in the mail which was a fun surprise. The customer service was top-notch at every step— friendly, professional, & fast. I will definitely look to Wingate for any future heating/cooling/plumbing needs.
Alex and Dakota did a great job. Called Sunday for non emergency service and Wingate had it done by Monday afternoon, and had called to get the appointment set by 8 AM. We have used them several times and it's always this way. Techs are helpful, knowledge, and professional. Office communication is REALLY good as well. I Appreciate this type of above and beyond service from any service company. THANKS Wingate!
I’ve used Wingate before and have always been satisfied with their service. I have an older air conditioner and they come out once a season to check it out and have never pushed me to get a new one. Our air conditioner stopped cooling the other night and they were quick to call back. They came out early the next morning and found it neede a capacitor. They replaced it and we were back in business. Great job and friendly service.They came back a few years later and replaced our air conditioner, they did a great job and were very reliable. Came on time and had it done in 4-5 hours. Justin and Justin did a great job.
When my A/C stopped working in the dead of summer I had no idea what to do… luckily, my friend mentioned Wingate and I’ve never been so pleased by a professional service. They were quick, responsive, professional, knowledgeable, friendly and made me feel 100% comfortable. I couldn’t believe how quickly they diagnosed my problem and sat down with me to make sure I fully understood my options moving forward. Couldn’t recommend this company more!!!I worked with Alex, Justin, Justin & Aaron - all were absolutely amazing!
Our AC went out on a very hot summer day, and Wingate responded quickly to our inquiry that morning.By the afternoon, Ty was at our house for the repair. He walked us through the issues and estimates for repair. Given the age of our HVAC system, we also asked for quotes to have it replaced. Aaron was fantastic. He was extremely patient and knowledgeable, providing us with the information we needed to make an informed decision. Shortly thereafter, Nate and Justin were out to replace both the AC and furnace. They demonstrated the new units and explained how to use the new equipment. All team members were polite, professional, and punctual (always calling ahead of time as a courtesy). It is evident throughout their consistent communication that Wingate truly has the customers’ best interests in mind. We highly recommend Wingate!
Our A/C has not been holding up to the heat outside and Wingate was able to help us out right away! We gave them a call and Ty and Robby showed up the same day to help. They gave us a detailed run down of the issue and recommended what steps to take next. Ty and Robbie were super professional, very kind and I would absolutely recommend them to anyone! Thanks so much for providing outstanding service.
I moved into a new condo back in the Fall and finally had time to call for service for the Spring/Summer timing. Many individuals in my condo building use this company. I was originally considering using my own prior company that had installed my new system in my old condo. But since so many of my new neighbors used Wingate, I thought it would be a good idea to use a company that is already knowledgeable of our building.I’m VERY pleased with the Customer Service with Wingate today. Ty and his apprentice, Robby, were very helpful in providing answers to all of my questions. As it is a whole new setup and new to me (vs my prior condo) in how this condo building was setup in my maintenance room.These days, helpful (& willing to spend the time needed) customer service is hard to come by and Wingate went above and beyond to make me feel comfortable and satisfied with my new condos setup and what was needed to keep it clean and running going forward till my fall/winter serviceExtremely friendly service, professional and courteous. I have just signed up for the monthly maintenance plan to continue with them in the future. Kudos to the entire team!
Ty and Robbie were very professional and courteous. Nice to talk to. Ty explained to me on what Iam going to expect with the job service. Very thorough. Wingate Heating and Cooling was suggested by my sister to me. I’d actually called someone before to come to fix the A/C problem. But never heard from them.That’s the reason that I’d called my sister to asked her if she knew anyone that’s reliable to fix my A/C. The bottom line is, I am happy and satisfied with the overall results. I will definitely recommend Wingate to anyone.Thank you Ty and Robbie.
First time customer after calling around and trying to find someone to come out in a reasonable time frame to check/clean our AC. Impressed by the communication once I made the appointment - text, email - confirming the appointment, reminder the day before, call the day of - all great communication.Our technician, Dakota, was fantastic! She was very thorough in her inspection both inside and out, documented the entire inspection in pictures (before and after) and walked me through everything before signing off. She also got me signed up for their bi-annual membership program for HVAC system checks. A great value not just for the cost of the Service, but also provides access to 24/7 service if something goes out. Highly recommend and wish more service companies operated this way!!Also great to see a young, ambitious lady like Dakota getting involved in a career in the trades. We need more young individuals embracing the trades for which I am happy to support!